Welcome to atwork! This guide will walk you through everything you need to know to get started smoothly—from your first login to navigating your dashboard and understanding the basic rules of the platform.
1. Accessing Your Account
Login
You will receive an invitation email from atwork with your login link.
Click the link to set your password and access your workspace.
User Roles
Depending on your permission level, you may have access to different features:
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Magenta– Full permissions: surveys, data, user management, performance, insights
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Aqua – View survey results for assigned circles/teams, manage actions
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Yellow – Answer surveys
If you need more information regarding the rules, read this article here.
If your access does not match your role, contact your admin team or support@atwork.ai.
2. Platform Structure
The atwork platform is built around three core areas:
1. Measure
Collect feedback and diagnose your organization’s health:
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Company Health Check
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Startegic Surveys
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Custom Surveys
- Performance Surveys
2. Act
Turn insights into action:
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Impact Table
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Action Plans
- Deep-Dives
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Automated recommendations (AI-powered)
3. Impact
Monitor improvements over time:
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Tracking dashboards
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Comparison view
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Trend analyses
Your First Steps on the Platform
Step 1: Explore your Dashboard
The dashboard shows:
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All active and completed surveys
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Participation rates
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Status indicators
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Access to detailed results
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Export options (PDF / Excel)
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Comparison of Previous Launched Surveys
Step 2: Review Survey Results
Click on any survey to open:
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Health Indicators
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HR KPIs
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Impact Table
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Team/Circle comparisons
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Heatmaps
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Comments & distributions
Use filters to drill down by:
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Circles / teams
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Demographics
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Locations
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Time periods
Step 3: Create Your First Action
Inside the Impact Table:
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Select a subdimension
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Review the insights
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Click “Create Action Plan”
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Assign it to a responsible person
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Track progress over time
4. Rules & Data Protection
Data Privacy
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Individual responses are anonymous unless explicitly stated otherwise.
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Results are only shown if visibility thresholds are met (minimum group size).
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No one can view single-person answers in rating questions.
Role-based Access
Each user only sees what their role allows.
Admins can grant or remove permissions.
Exports
Only authorized roles can download PDF or Excel files containing aggregated results.
5. Best Practices for a Successful Start
✔ Start with the Company Health Check
It provides a complete overview of your organizational health and identifies the biggest impact areas.
✔ Review your top strengths and improvement areas
Let the dashboard guide you to the areas that need attention.
✔ Use the Impact Table to prioritize actions
It shows where your efforts will deliver the strongest measurable improvements.
✔ Align actions with your leadership team
Collaborative action planning strengthens accountability and follow-through.
✔ Monitor progress
Use the comparison and trend views to track changes over time.
6. Need Help?
The help center includes:
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Step-by-step guides
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Best practice articles
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Tutorials
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Explanations for all metrics, indicators, and KPIs
If you need additional support, reach out to: support@atwork.com
You’re all set!
You’re now ready to start analyzing results, taking action, and improving your organizational health with atwork.