---
title: How to create a Performance-Survey?
description: Performance Surveys are created in Launch → Performance. Language Selection – Choose the languages for the survey content. At least one language must be selected. Languages are listed in English; tran
---

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3. [Create & Manage Performance-Surveys](https://support.atwork.ai/performance-module?hsLang=en#create-manage-performance-surveys)

# How to create a Performance-Survey?

Performance Surveys are created in **Launch → Performance**.

### **Steps to create a survey:**

1. **Language Selection** – Choose the languages for the survey content.
   
     - At least one language must be selected.
     - Languages are listed in English; translations are not auto-generated.
     - If a needed language is missing, contact your Customer Success.
2. **File Upload** – Upload your survey data using the provided Excel template.
   
     - The template includes:
       
           - **Rules**: Guidelines for formatting.
           - **Example**: Sample survey for reference.
           - **Survey Data**: Enter the actual survey questions and structure.
     - Follow the template exactly to avoid upload errors.
3. **Results** – The system checks the file and confirms whether the upload succeeded or failed.
   
     - **Successful**: The survey is created and will appear in Launch → Performance.
     - **Failed**: Errors are listed with specific cell references so you can correct and re-upload.

---

### Upload Rules & Common Errors

The system first checks file format/structure, then content.  
Below are some common errors and how to fix them:

| Scenario | Error Message | How to Resolve |
| --- | --- | --- |
| File is not an Excel file | “Format of the file wrong, please use the Excel template…” | Upload the provided Excel template. |
| Incorrect headers or missing languages | “The Excel headers are incorrect and do not align…” | Use the downloaded template and match selected languages. |
| Missing Survey Data tab | “Survey Data missing…” | Add the required tab and re-upload. |
| Empty mandatory fields | “Cell \[x\] must not be empty, it’s a mandatory field.” | Fill all required fields: Survey name, Dimension, Subdimension, Question type, Optional, Question. |
| Invalid question type | “Cell \[x\], incorrect value. It should be Rating, OpenText, SingleChoice or MultipleChoice.” | Correct the question type. |
| Single/Multiple Choice missing options | “Cell \[x\], must contain at least 2 options divided by a semicolon (;).” | Add at least two valid options. |
| Mismatched options across languages | “Options provided in cells {0} must contain the same number of options in all languages.” | Align the number of options in every language. |

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